Approved repair
Pay only the agreed repair price. Free standard return shipping to the 48 contiguous U.S. states (excludes Alaska and Hawaii).
Phone, Tablet, Computer & Game Console Repair in Apple Valley, CA
Request a mail-in repair without paying upfront. Ship your device to us, receive a quote after inspection, and decide whether to proceed.
Choose your device and tell us the issue. Submitting creates a mail-in request, not an open repair ticket. No payment is collected.
No payment is due today. Submission creates a mail-in request. After your request is created, your shipping instructions will appear here and be emailed to you. We open the repair ticket when the device arrives.
Pay only the agreed repair price. Free standard return shipping to the 48 contiguous U.S. states (excludes Alaska and Hawaii).
$25 diagnostic fee plus return shipping. No repair performed.
Drifting, erratic, or failing analog sticks? Upgrade both joysticks to TMR technology, starting at $59.99. Includes installation of both joysticks, calibration and full testing. Free standard return shipping to the 48 contiguous U.S. states (excludes Alaska and Hawaii) and 90-day repair warranty included. No upfront payment or diagnostic fee. Confirmed model-specific price approved before work, invoiced after testing.
We quote and request your authorization for the $60 liquid-damage treatment before performing it. The treatment charge is separate from any additional repair cost and is not credited toward other repairs. If treatment is declined, applicable evaluation and return-shipping terms are explained before return.
Submit your mail-in request online. No payment is needed to submit.
After successful submission, follow the on-screen and emailed shipping instructions. You pay inbound shipping.
When your device arrives we create the repair ticket, inspect it, and provide repair options. Liquid-damage treatment requires separate authorization.
Approve: pay the repair invoice; free standard return shipping to the lower 48 states. Decline: pay applicable diagnostic and return shipping.
No. The mail-in request is free to submit. You pay for shipping your device to us.
You pay the full approved repair price. Free standard return shipping is included to the 48 contiguous U.S. states (excludes Alaska and Hawaii). There is no additional evaluation charge.
For phones and tablets, a $25 diagnostic fee and return shipping are due before the unrepaired device is sent back.
A $60 liquid-damage treatment is performed only after you authorize it. It is a separate charge, not credited toward additional repairs. If you decline treatment or a further repair, applicable evaluation and shipping charges will be explained.
No. Mail-in controller service is limited to upgrading both analog joysticks to TMR technology (starting at $59.99) to address stick drift, erratic movement, or worn and failing stick inputs. Both sticks are replaced as a pair. We invoice only after the controller arrives and the work is completed, calibrated, and fully tested. No diagnostic fee. Customer pays inbound shipping; free standard return shipping to the 48 contiguous U.S. states (excludes Alaska and Hawaii) is included after a completed upgrade. Includes a 90-day repair warranty.
Yes, for completed phone, tablet, and dual TMR controller repairs shipped to the 48 contiguous U.S. states. Alaska and Hawaii are excluded. Return shipping for declined/unrepaired requests is charged separately. Customers pay inbound shipping.
Completed dual TMR controller upgrades include our standard 90-day repair warranty covering covered defects in parts or workmanship, subject to our warranty terms.
No. Back up your device before shipping whenever possible. Data loss is a risk during diagnosis and repair.
Once your request succeeds and your reference number appears, follow the on-screen shipping instructions. We also send them by email.