Request a Repair
Tracking Your Repair
Once you've entrusted your device to GadgetCare Pros for repair, we understand the importance of staying informed about its status throughout the process. Our tracking system allows you to monitor your repair journey every step of the way.Request Confirmation: Upon initiating your repair request, you'll receive a confirmation notification. This marks the beginning of the tracking process.
Diagnostic Phase: After receiving your device, we kick off a thorough diagnostic phase. At this point, you can check the status of your repair online through our tracking system.
Quote Approval: Once the diagnostic is complete, we'll provide you with a detailed quote for the repair. You'll have the opportunity to review and approve the quote.
Repair Commencement: Your repair officially begins only after you've approved the total repair cost and paid. The tracking system will reflect the commencement of the repair process.
Updates and Progress: Throughout the repair, our tracking system keeps you informed of the progress.
Quality Checks: Before finalizing the repair, we conduct rigorous quality checks to ensure everything meets our standards. The tracking system will reflect this phase.
Shipment Preparation: Once your device has passed all quality checks, we prepare it for shipment back to you. The tracking system will indicate the device's readiness for dispatch.
Shipment Confirmation: As your repaired device is dispatched, you'll receive a shipment confirmation along with a new tracking number. This allows you to follow its journey back to your hands.
Delivery Confirmation: Finally, upon successful delivery, the tracking system will confirm that your device has reached its destination, completing the repair process.
Our tracking system is designed to provide transparency and peace of mind throughout the repair journey. For any questions or concerns, our customer support team is always ready to assist you.
Please note that the availability of tracking features may vary based on the specific repair service chosen.
For real-time updates on your repair progress, click the link below to track your repair
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